Welcome to Beyond Yoga! To create an online account please follow the steps below!
*Click sign in/register (top right corner)
*Enter your email address and click "create an account"
*Fill in all the required information
*Enter and confirm your password
To reset your beyondyoga.com password simply enter your email address under "sign in". You will then select "forgot password" to receive the password reset link.
To update your account, please sign in and click on your name at the top right corner. You will then select "my account" from the drop down menu and, "edit account" on the left side of the page. Here you will be able to update name, shipping/billing information and also change your password.
Beyond Yoga believes in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures at beyondyoga.com to protect the information we have collected on the Website. For example, we limit access to your personal information to select employees and others with a valid business need for the information. In addition, we hold our employees responsible for upholding our privacy standards.
We use standard, well accepted data encryption technology when transferring and receiving your personal information. A solid key icon or a locked padlock icon at the lower portion of your Web browser window confirms the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. You can also confirm your data is being encrypted by looking at the URL line of your browser (the place where you type Website addresses). When accessing a secure server, the site address will change from "http" to "https".
While we use the foregoing security measures to protect your information, please note that no data transmitted over the Internet can be guaranteed to be completely secure.
You will find the option to enter a promo code in the order summary portion during checkout. Look for the section labeled "Add a discount code or a gift card" click that and apply there.
Unless otherwise specified, promo codes are one time use only and can not be combined with any other discount, promo code, or special offer. Promo codes are subject to change without notice. Promo codes may be limited to specific styles and price points. Promo codes may have a limited time use or, expiration date and must be redeemed within a Beyond Yoga online account. Products excluded from discount code use may include masks and doorbuster promotions.
Warehouse sale items and items generally under $40 are excluded from promo or any other discounts. We do not offer "rainchecks" on goods out of stock.
For questions regarding what your promotional code can or cannot be used with please contact Customer Care and we will be happy to help.
Store credit is no longer redeemable on the Beyond Yoga website. If you have store credit that did not transfer into your account. Please contact customercare@beyondyoga. We will be able to confirm and reissue your credit.
A Beyond Yoga online account is not required to complete an order. We do, however, recommend creating your account for easy and convenient management of your online orders.
You will receive an email update with tracking information once your order has shipped. You are also able to log into your Beyond Yoga online account and check order status under "my orders". If you have not received your tracking email, please contact Customer Care and we are happy to help!
To provide the fastest delivery to our customers, orders are immediately sent for processing. Your order cannot be canceled once it has been submitted.
You sure can! Price adjustments are limited to full price items. Price adjustments must be requested within 14 days of your original purchase and will be issued in the form of store credit. Sale items are not eligible for price adjustment. Please contact Customer Care to adjust your purchase price.
All orders are subject to product availability. In the rare occasion that an item/items are canceled on your order, you will be notified. Customer care will adjust your order and final purchase price before your order is charged to your credit card.
At this time, Beyond Yoga does not offer any price match guarantee.
Beyond Yoga will provide a tracking number once your order ships. You will want to keep track of your shipment and make any necessary arrangement to receive your package. Beyond Yoga is not responsible for lost or stolen packages once a delivery has been successfully completed. If you feel your package may be lost or stolen, please contact Customer Care immediately to file a lost package claim.
No. Beyond Yoga is not setup as a charitable organization so your purchase of the masks (and subsequent donations) or any money contributed via Beyond Yoga to the production of masks is not tax deductible. We will continue during and after the pandemic to donate masks to those in need without charge. We are all in this together.
No. Beyond Yoga does not produce medical grade products including the masks. The masks and other face coverings produced by Beyond Yoga are not intended for medical or clinical use. They should be washed before use. For assorted packs colors may repeat and can not be guaranteed.
We are focused on you being more than just satisfied but happy and excited about your purchase. We are here to help so please do reach out to us with any issues.
Return requests must be submitted within 30 days from the order date and, must have a return approval to be processed for refund. All returned items must be unwashed and with the original tags attached.
* Please contact Customer Care if you have received a damaged item so we can remedy that immediately.
Please allow up to 15 days, from the day you ship your return item, for your return to be processed. Returns are processed within 72 hours of being received into our receiving warehouse. Your return tracking number is the best way to confirm your return has been successfully delivered to our warehouse.
Items purchased at a retail location must be returned to that same location and are subject to the studios return policy.
Requesting a return is quick and simple! Please click this link for the Returns Center. Enter your order number and zip code. You will then select the items you would like to return and submit your return for exchange or refund.
Beyond Yoga Gift Cards
Beyond Yoga Gift Cards are a fun and convenient way to give that perfect gift! Gift Cards are sold in increments listed on the page. To purchase your gift card please visit our Gift Card page. Please note promotional Beyond Yoga Gift Cards cannot be combined with any other gift card, discount or, special offer. These cards are redeemable on full priced items unless otherwise specified and, cannot be replaced if lost, stolen or expired.
Gift Cards can be sent directly to the recipients email address within 24 hours of purchase.
You will be able to enter a Gift Card code in cart above subtotal. If the gift card balance does not cover the full amount, please add credit card information to complete the transaction.
At this time, Beyond Yoga does not have any branded stores. You may purchase Beyond Yoga in several retail locations or studios.